Privacy policy

1. Our Commitment

At Mayskin, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (www.mayskin.in). Our aim is simple: to keep your information safe and to use it only in ways that serve you better.

2. Information We Collect

You can browse most of our website without sharing personal details. However, when you shop, create an account, subscribe, or contact us, we may collect:

Name and contact details (email, phone, shipping/billing address)
Order history and payment confirmation (we never store card/banking details - all payments are processed by secure gateways)
Communication history if you email, call, or message us
Website usage data such as traffic patterns, browser type, and device info (through cookies and analytics tools).

3. How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Communicate about your purchases, queries, or service requests
Share product updates, offers, or skincare tips if you opt-in
Improve our website, services, and user experience
Ensure safety, prevent fraud, and comply with applicable laws.

We never sell your personal details to third parties.

4. Cookies & Tracking

Cookies help us personalize your browsing experience and understand how you use our site. You can disable cookies in your browser, but some features may not function fully.

5. Communication Preferences

Emails & Newsletters: If you subscribe, you’ll receive updates, offers, and news. You may unsubscribe anytime via the link in the email.
SMS/Calls: If you provide a phone number, we may send service updates or offers. You’ll never receive unsolicited marketing messages without your consent.

6. Security of Your Data

We use encryption (SSL), restricted access, and other safeguards to protect your information. While we take strong measures, no system is 100% secure — so we encourage you to protect your login credentials and sign out after use.

7. Sharing of Information

We may share your information only in these situations:

With trusted partners who help us deliver your order (couriers, payment processors)
To comply with legal or regulatory requirements
To protect our rights, property, or safety
If Mayskin undergoes a merger, acquisition, or business transition.

We never rent or sell your information for marketing purposes.

8. Your Rights

You can:

Update or correct your personal information by contacting us
Opt out of marketing communications anytime
Request clarification on how your data is being used.

9. Updates to This Policy

We may revise this policy from time to time. Updates will always be posted on this page, and continued use of our website means you agree to the updated terms.